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Your Questions Answered
Explore our FAQs to find answers about Pro Auto Shipping's services and processes.
Frequently Asked Questions
Find answers to your most pressing questions about our auto transport services below.
Auto transport is the process of shipping your vehicle from one location to another using a professional car transport service. It's a safe, efficient, and convenient way to move cars across cities, states, or even the country.
Shipping times can vary based on distance and route. Generally, it takes between 1 to 2 weeks for transport. We provide estimated delivery dates during the booking process.
Yes, your vehicle is fully insured during transport. We ensure your car is covered for any unforeseen circumstances, providing you with peace of mind throughout the journey.
The cost of auto transport depends on several factors, including the distance, vehicle size, shipping method (open or enclosed), and current fuel rates. Contact us for a personalised quote that fits your needs.
Booking is easy! You can contact us via phone, email, or our online form. Our team will guide you through the process step by step.
We can transport a variety of vehicles, including cars, motorcycles, trucks, and SUVs. We also handle specialty vehicles upon request.
We recommend not leaving personal items in the vehicle during transport for safety and insurance reasons.
Booking at least 1-2 weeks in advance ensures we can accommodate your preferred dates. However, expedited options are available.
Yes! We provide tracking updates and real-time communication so you know where your vehicle is during transport.
While we strive to deliver on time, unforeseen circumstances like weather or traffic may cause delays. We will keep you updated at every step.
Absolutely! For classic or luxury cars, we recommend enclosed transport to ensure maximum protection throughout the journey.
Yes! We provide convenient door-to-door delivery, so your vehicle is picked up and delivered as close to your desired locations as possible.
Yes, we provide expedited shipping options for urgent deliveries at an additional cost.
Typically, you only need to provide a valid ID, vehicle registration, and proof of ownership.
You can cancel anytime before pickup. Refund policies may vary depending on when you cancel.
While we can accommodate most vehicles, oversized or heavy vehicles may require special arrangements. Contact us for details.
If your destination changes mid-shipment, contact us as soon as possible. We’ll adjust the delivery route accordingly, though additional fees may apply.